1. Who we are

Domus Moderna Technical Services LLC is a company licensed in Dubai, UAE (Trade License No. 1452328), with its office at F01-34, RSP 2 Building, Nad Al Hamar, Dubai. We are the controller responsible for your personal data collected through this website and our contact channels.

2. What data we collect

We collect only what we need to respond to your enquiry and provide our services: your name, phone number, email address and the details of your message or project. When you browse the website, we may also collect technical data such as IP address, browser type and pages visited, including through cookies.

3. How we collect it

We collect personal data when you contact us through the website forms, WhatsApp, phone or email, and automatically through cookies and analytics when you use the website. We do not require you to create an account.

4. Why we use your data and our legal basis

We use your data to respond to enquiries, prepare quotations, perform our contract with you, and improve our services. Under the PDPL, our legal basis is your consent (given when you contact us) and the performance of a contract. We do not use your data for purposes you have not been informed about.

5. Cookies

This website uses cookies to ensure it works correctly and to understand how it is used. You can control or delete cookies through your browser settings. Disabling some cookies may affect how the website functions.

6. Sharing your data

We do not sell your personal data. We may share it with trusted service providers who help us operate (for example, messaging, hosting or analytics providers), only to the extent needed and under appropriate safeguards. We may also disclose data where required by UAE law.

7. Data retention

We keep your personal data only as long as needed to respond to your enquiry, fulfil our contract and meet legal or accounting obligations. When it is no longer required, we delete or anonymise it.

8. Data security

We apply reasonable technical and organisational measures to protect your personal data against loss, misuse or unauthorised access. No method of transmission over the internet is completely secure, but we work to protect your information.

9. Your rights under the PDPL

You have the right to access your personal data, to correct inaccurate data, to request its deletion, to object to or restrict processing, to withdraw consent at any time, and to receive your data in a portable format. To exercise any of these rights, contact us using the details below. We aim to respond within 20 business days.

10. International transfers

Where your data needs to be transferred outside the UAE, we do so only with appropriate safeguards or where permitted under the PDPL, ensuring a comparable level of protection.

11. Contact and data requests

For any privacy question or to exercise your rights, contact us at info@domusmoderna.ae or +971 50 320 1981. Our use of your data is also governed by our Terms & Conditions.

12. Changes to this policy

We may update this Privacy Policy from time to time. The version published on this page is the one that applies. We recommend reviewing it periodically.